Refund policy

60-Day Money-Back Guarantee

We want you to love your Peach Glide. If you're not happy with it for any reason, contact us within 60 days of delivery and we'll make it right.

How to request a refund

Reply to your order confirmation email (or email us) with your order number and a short note about what went wrong. We aim to respond within 1–2 business days.

In many cases we can refund you without asking you to send the item back. If we do need the item returned, we'll send you the return instructions and cover the return shipping cost. Please don't send anything back before contacting us, as items sent without approval can't be processed.

Damaged or defective items

If your order arrives damaged, defective, or incorrect, contact us within 60 days of delivery with a photo of the item and packaging. We'll send a free replacement or a full refund, whichever you prefer.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may take additional time to post the refund.

Hygiene items

For hygiene reasons, opened replacement blade packs and used face pads, face towels, headbands and exfoliating mitts can't be returned unless they arrived damaged or defective.